8.5

pretty bad
Typical Repair Cost:
$650.00
Average Mileage:
86,292 miles
Total Complaints:
12 complaints

Most common solutions:

  1. not sure (9 reports)
  2. replace accuator door (2 reports)
  3. replace heating system (1 reports)
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problem #12

Oct 162012

Explorer LX V6

  • Automatic transmission
  • 119,000 miles

I need this fixed. I have a 4 yr old granddaughter who I care for so I need heat.

- , Franklin, GA, USA

problem #11

Apr 152011

Explorer

  • Automatic transmission
  • 95,000 miles

Well this was def a pain in the ass for a while, then my dad and husband took apart the entire center console to get to the bottom of the heater where the door was not closing. Whatever they did fixed it for a while and then my mom turned the knob and it went back to clicking. So my husband took it apart again and tied a heavy duty shoelace to the door and left it hanging out down by the passenger side floorboard, so now when I turn on the heater it clicks and I pull the string and the door shuts and the heater comes on!! It's awesome!! Thanks hunny for fixing my heater!! =)

- , Fair Oaks, CA, USA

problem #10

Apr 012012

Explorer V6

  • Automatic transmission
  • 120,000 miles

loud clicking noise when attempting to turn on heat. No heat

Now no A/C. clicking noise. A/C may come on after several changes to the AC dial. AC can turn off at any time. Awful in 106 degree Baltimore weather.

Just put in $700, $400 and $300 on this truck in 2012 and now this. UGH!

FORD STAND BY YOUR PRODUCTS!

- , Bel Air, MD, USA

problem #9

Feb 062012

Explorer XLT V6

  • Automatic transmission
  • 110,000 miles

The car stopped heating and blowing air properly. Within three days their was a loud ticking noise coming from under the dashboard. Took it into my trusted auto mechanic in St Louis and he knew exactly what the problem was. This was the fourth Ford Explorer he had seen with the same problem. He then told me that to fix the problem is gonna be a pain in his ass and in my wallet. It cost $1000 dollars to have this properly repaired. By ripping out the dash and removing the old actuator and replacing. I dropped the car off on a Monday morning and did not get back until Wed afternoon. Thanks Ford for your poor design, and lack of recall. Will cost Ford in the future!!!!!!

- , St Louis, MO, USA

problem #8

Jan 062012

Explorer

  • Automatic transmission
  • 83,000 miles

This problem is BAD!!!! There needs to be a recall ASAP!!

- , Brevard, NC, USA

problem #7

Oct 212011

Explorer LS 3.2L

  • Automatic transmission
  • 72,000 miles

I see that there are other postings regarding this issue. People should be made aware. I am the only owner of my car so I know that this is some type of manufacture issue.

- , Bridgeport, CT, USA

problem #6

Apr 022011

Explorer XLS V6

  • Automatic transmission
  • 71,000 miles

THERE WAS A CLICKING NOISE COMING FROM MY VENTS AND THE HEAT WOULD NOT COME ON OR BLOW. TOOK IT TO FORD AND THEY CHARGE $60.00 JUST TO LOOK AT THE VEHICLE AND WANTED $400.00 TO FIX. HAD IT REPAIRED AT NTB AND IT WAS $100 CHEAPER. NOT HAPPY AT ALL WITH ALL THE PROBLEMS I HAVE EXPERIENCED WITH SERVICE ISSUES I HAVE EXPERIENCED WITH FORD. PROBABLY WON'T BUY ANOTHER ONE. BOUGHT A 2005 BUICK LACROSSE (IN 2008) AND HAVE NOT HAD ONE SERVICE ISSUE. I THINK I WILL STICK WITH BUICKS FOR FUTURE VEHICLES.

- , ., IL, USA

problem #5

Feb 042011

Explorer XLT 4.0L

  • Automatic transmission
  • 90,000 miles

I need to know how to fix the problem.........someone please help.

- , Stone Mountain, GA, USA

problem #4

Sep 012010

Explorer MP V6

  • Automatic transmission
  • 106,000 miles

The heater blows cold air. the noise sounds like it's going to blow up when you turn it on the heater. The clicking clicks with no heat and sometimes it sounds like it's clogged up and heat tries to blows out. Then the passenger window wont roll down as all of this started, on top of that the dash says that the fuel cap is not on the fuel when it is on. Then the interior seat which is the drivers seat began to get stuck and the seat panel came off as a result of beginning stuck and freezing. Interior lighting will dim in and out. I put the truck on the diagnostic machine and the Ford Lincoln said it was bad sensors and parts that should be recalled because they shouldn't be acting like that it's not natural wear and tear it's a company defect that will cost over one thousand dollars.

- , Saginaw, MI, USA

problem #3

Mar 012010

Explorer XLS V6

  • Automatic transmission
  • 63,500 miles

I also have the problem with cruise control shutting the car off when using to slow car down from 55 to 35. This has happened twice.

- , Bowling Green, Ohio, USA

problem #2

Jan 012010

Explorer LX V6

  • Automatic transmission
  • 45,000 miles

just want to say its a pain in the ass when you have a car payment and the you have to spend over a thousand to get something fixed. The whole purpose of buying a new car is not to have anyone elses headaches. Its not the first thing that went wrong with the car either.

- , Bethlehem, PA, USA

problem #1

Sep 012008

Explorer

  • Automatic transmission
  • 61,000 miles

My truck started making a clicking noise back in 2008 and hasn't stopped .. After about a month or two, it stopped putting out hot air in the front vents - the back vents work fine. But in the winter the driver and the passenger freeze.. If you turn the knob to the hot side it just clicks and blows out cold air... What can I do to fix this problem? I have kids and it is really cold in the winter...

- , Chatsworth, Georgia, USA