7.8

pretty bad
Typical Repair Cost:
$861.00
Average Mileage:
80,257 miles
Total Complaints:
433 complaints

Most common solutions:

  1. enough complaints to dodge will get a recall-1-800-992-1997 (205 reports)
  2. replace dashboard (98 reports)
  3. not sure (82 reports)
  4. band together class action suit- imply fit/merchantability (13 reports)
  5. call 1-866-726-4636 (Dodge) & 1-888-327-4236 (NHTSA) (13 reports)
  6. replace dash (8 reports)
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« Read the previous 20 complaints

problem #393

Sep 192012

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 140,000 miles

Started as one little crack and now it's spiderwebbing. Worried that my three year old son who rides in it could catch a piece of flying plastic. Dodge needs to fix this now!

- , Champaign, IL, USA

problem #392

Jan 152010

Ram 1500 XLT 3.7L V8

  • Automatic transmission
  • 72,000 miles

Dodge has been my care company for more than 20 years. I have had my Dodge Ram 1500 4 x4 XLT Laramie since 2003 and it has been a wonderful truck. The dash board is now cracking pretty significantly and needs to be replaced. I am thinking it will be in the $1000.00 range because both pieces are cracking. Warranty has long been gone but I had this happen on my previous Chrysler Town and Country van as well. Frustrating to have to spend money for junk parts.

- , Hardyville, VA, USA

problem #391

May 012013

Ram 1500 SLT 5.7L Hemi

  • Automatic transmission
  • 115,000 miles

click to see larger images

cracked dashboard

Its a cracked dash, what else is there more to say.

I can say that I haven't used a lot of harsh chemicals that leach out the plasticizers over the life of this vehicle.

I certainly hope there's a recall.

- , Bristow, VA, USA

problem #390

Sep 012011

Ram 1500 SLT 4.3L V8

  • Automatic transmission
  • 85,000 miles

Its a shame to have a great ram truck. That looks good drives like a dream and then you see the dash cracked falling apart and its sad that dodge isn't doing a dam thing to help there dodge family members with this bad problem I take pride in my ram. I dont have that kind of money to buy a new dash dodge needs to step up to the plate admit there is a problem and fix it under warenty

- , West Columbia, SC, USA

problem #389

Jan 012012

Ram 1500 SLT Hemi

  • Automatic transmission
  • 120,000 miles

I love my truck! It is my baby and she is well taken care of inside and out. People who see her are amazed she is 10 years old. I noticed last year that I had a crack in the lower back part of my dash near the windshield. It nearly splits my dash in two, now I have 2 more cracks. I was cleaning my windshield and wiping down the dash I noticed more cracks. I went to gently pull up the broken piece of dash to see if it was repairable and the entire vent crumbled like nothing I have ever seen before. My dash is slowly disintegrating. I have always been an avid Dodge fan but now I am having second thoughts. Something so simple can turn your hard earned dollars into wasted money. I had planned on keeping my truck forever but now I am not sure I will be able to. This seems to be an on going thing with these trucks and I feel Dodge should step up and at the very least pay part of the expense of replacing these dashboards with better quality material. I am now afraid that I will continue to have more problems due to the dashboard issue. Otherwise, my Dodge has served me well, runs like a top and no other major issues! Come on Dodge stand by your product!

- , Chesterfield, VA, USA

problem #388

Jun 112012

Ram 1500 SLT V8

  • Automatic transmission
  • 133,000 miles

Just bought this 2003 Dodge Ram and it had a whole in the dash along with a crack down the entire dash.....looks like crap!

- , Orwigsburg, PA, USA

problem #387

Jun 012009

Ram 1500 Lariat 5.7L Hemi

  • Automatic transmission
  • 225,000 miles

Dash cracking is getting worse. Pieces are now coming out

- , Fallbrook, CA, USA

problem #386

Mar 142012

Ram 1500 Larami 5.7L

  • Automatic transmission
  • 97,000 miles

I think that Dodge should be fixing this since they used defective material.

- , Geneva, IL, USA

problem #385

May 012010

Ram 1500 LS 5.9L V8

  • Automatic transmission
  • 80,000 miles

I WANT THIS FIXED!! THIS IS MY SECOND DODGE TRUCK WITH A CRACKEFD DASHBOARD AND SOMEONE NEEDS TO BE HELD ACCOUNTABLE

- , Laredo, TX, USA

problem #384

Aug 152008

Ram 1500 SLT 5.7L

  • Automatic transmission
  • 58,000 miles

Always covered the dash and used sun reflector yet the upper dash near the windshield is falling apart. Everyone who rides in the truck notices it. Not good PR for Dodge and the quality of their products.

- , Granite Bay, CA, USA

problem #383

Apr 162013

Ram 1500 XL V8

  • Automatic transmission
  • 104,000 miles

I NOTICE THE FIRST CRACK OVER THE DRIVER SIDE AIR VENT AND SAID WHAT THE H!!! IS THAT

THEN LIFTED UP MY DASH MAT SAW ALL THESE CRACKS SAID WHAT THE HELL. BUT I DID HAVE A SMALL SEVERAL YEARS AGO AND DEALER SAID I WAS NOT COVER SO I LIKE A FOOL I LET GO CAUSE THEY IT WAS NOT UNDER WARRANTY THIS MANY NOW IS BULL THIS A BIG TIME DEFECT AND DODGE SHOULD BE ASHAMED . HEY I LOVE MY TRUCK. THIS IS SOME THICK HARD HEAVY DUTY TUFF STUFF IT SHOULD NOT BE CRACKING LIKE THIS MY IS GREAT SHAPE INSIDE AND OUT.

IT DOES NOT AND SUN DAMAGE ANY WHERE.

- , Yuma, AZ, USA

problem #382

Feb 012008

Ram 1500

  • Manual transmission
  • 60,000 miles

I've been watching my truck age significantly inside as the dashboard crumbles and the handle grips just pop-off. The outside of the truck looks brand new and inside it looks 100 years old. I'm now experiencing electrical issues (the headlights interfere with the radio) and I've found on forums it is likely due to the cracking dashboard and allowing light in to melt the electrical. I've been trying for years to get dodge to replace it or recall it, but to no avail.

- , Toronto, ON, canada

problem #381

Jul 262013

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 90,000 miles

click to see larger images

cracked dashboard cracked dashboard cracked dashboard

Ok, so I recently buy this one owner Dodge Ram 1500 Pickup. 2003, 90,000. In PRISTINE condition. I mean primo. I get in the pickup, and am pulling out of my driveway and hear what was a loud craking sound, like breaking plastic. I didn't think much of it, thinking I ran over a can or something. Later in the day, I notice my dash board. Oh my god. It has this large crack in it. right above the glove box from the glove box to the window. I then notice another crack right above the passanger door vent (dash) that is working it's way up toward the window. I do some more inspection and see yet another crack near the defrost vent and a small part of the vent missing. I figured that out today when I piece of plastic blew in my face and hit me in the eye when I turned the ac on. I thought, well, maybe I was duked. Maybe it was in an accident. I check it all out with carfax. NOTHING. Clean title. Well maintained one owner. WTF. I call my local dealer. 'Well, we are aware of the issue, we have heard about these things happening, but your truck is out of warranty". What? This is NOT a warranty issue. It's a defect. After hours of research, I see this is a huge problem with these trucks. The dealer said it's about a $2800.00 fix?? WHAT?? So now I am stuck. I am going to persue this matter for as long as it takes. This is not "SUN DAMAGE" I know what sun damage is. This is a defect. I have been driving cars/trucks for 30 years, never ever seen a dashboard do this. Ever. Please keep the complaints coming. Tomorrow I am doing battle with Dodge at 800-992-1997. I am one pissed customer. who was a loyal Dodge fan....Not any longer.

- , Wyanet, IL, USA

problem #380

Jul 252013

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 107,000 miles

dash cracked all over terrible to see, dodge should be ashamed and embarrassed to have put this product on the market with no fix for average consumer.

- , Auburn, AL, USA

problem #379

Jun 302007

Ram 1500 4l7 V8

  • Automatic transmission
  • 75,000 miles

It started as a small crack then it went to two more cracks in to different locations.

Then the dash started falling apart, with holes. The truck has been a good one. I have 175000 miles on it. Still looks good on the outside. Now it needs new seat cushions and dash. They need to recall the dash and the seats.

- , Brunswick, GA, USA

problem #378

Sep 012008

Ram 1500 ST 4.7L

  • Manual transmission
  • 27,000 miles

DAMN SHAME TO SEE SUCH POOR QUALITY , THE DASH HAS SEVERAL BAD CRACKS ALL THE WAY ACROSS.

- , MONTPELIER, OH, USA

problem #377

May 152012

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 130,000 miles

Cracked dash board looks ugly, and you have to see it every time you drive your car , which remind you to hate Dodge everyday more and more.

- , Sugar Land, TX, USA

problem #376

Oct 032005

Ram 1500 SLT Hemi

  • Automatic transmission
  • 25,000 miles

The dash has been cracked since the truck was less than 2 years old. I complained to Dodge and was told Sorry not covered under warranty. Now the air conditioner has stopped working . I suspect that parts of the dash have fallen in the blower. If I take the dash off it will be in dozens of pieces and I will never get it back on. My truck has about 60k on it now and is in great shape for a truck that is now 10 years old. I have always kept a sun visor in the window to protect the dash.

- , slidell, LA, USA

problem #375

Jan 012010

Ram 1500 5.7L Hemi

  • Automatic transmission
  • 26,000 miles

I bought my 2003 Dodge Ram 1500 brand new, have paid it off and I have treated it like a baby (note mileage today 41000). Always use a reflective visor in the windshield. THE DARN DASH IS CRACKING....IT IS FLIPPIN CRACKING!! I am so disappointed in Dodge. Will Dodge fix it for me???

- , Savannah, Grorgia, USA

problem #374

Jul 042010

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 89,000 miles

This is a damn shame that a truck that is supposed to be tough and take a beating...can't even hold up to normal wear and tear of going back and forth to work on paved roads.

- , Marshville, NC, USA

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