7.8

pretty bad
Typical Repair Cost:
$817.00
Average Mileage:
79,007 miles
Total Complaints:
409 complaints

Most common solutions:

  1. enough complaints to dodge will get a recall-1-800-992-1997 (198 reports)
  2. replace dashboard (95 reports)
  3. not sure (79 reports)
  4. call 1-866-726-4636 (Dodge) & 1-888-327-4236 (NHTSA) (13 reports)
  5. band together class action suit- imply fit/merchantability (10 reports)
  6. replace dash (5 reports)
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« Read the previous 20 complaints

problem #369

May 222013

Ram 1500 SLT 5.7L

  • Automatic transmission
  • 48,532 miles

I have always wanted a ram 1500 Quadcab! I found a 2003 low miles bought it I didn't know that the MPG's would SUCK SO BAD!!! I have tried everything to get better gas MPG's nothing works now I have a several cracks in my dash it looks like sh*t and it seems every bump gets worse! What are my options???

Kevin James

San Antonio, TX

- , San Antonio, TX, USA

problem #368

May 012013

Ram 1500 SLT 5.7L V8

  • Automatic transmission
  • 119,000 miles

I went to clean the dash on my truck and ALL defrost vent louvers on driver's middle vent went down the air vent. NOW MY VENT DOESN'T"T DEFROST ON CENTER DRIVERS WINDSHIELD!! I have NEVER seen such poor quality since the peeling paint issue in the late '80's.

- , Arlington, TX, USA

problem #367

Sep 192008

Ram 1500 SLT 5.7L

  • Automatic transmission
  • 42,000 miles

I cannot believe they say this is a cosmetic problem... I believe this is a safety issue when pieces of cheap plastic fly up and hit the driver or passenger in the face... Dodge should be made to have a recall on this problem, the cracked dashboards on Dodge vehicles have been complaint for many years.... As far as going to the dealer what a joke, you might as well complain to the man in the moon !!

- , Brandon, FL, USA

problem #366

Sep 012005

Ram 1500 SLT 5,9

  • Automatic transmission
  • 65,000 miles

AS A RETIRED MOPAR QCM @ MRA CLERK WE HAD A LOT OF THESE COME BACK . AT THAT TIME WE WENT THREW A LOT OF VENDERS , THE PANELS WOULD GET BROKEN REAL EASY WHILE SHIPPING TO DEALERS . THANK M-B FOR BAD QUALITY. LET ALONE WHILE IN THE TRUCK.

- , Pendergrass, GA, USA

problem #365

Oct 012011

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 150,000 miles

It looks like crap and the rest of my truck is in good condition and runs great.

- , New Orleans, LA, Pacific Islands (US)

problem #364

May 112010

Ram 1500 Sport 5.7L

  • Automatic transmission
  • 90,000 miles

This problem is TOTALLY UNACEPTABLE! Any accident may result in hundreds of sharp projectiles flying about the cabin. I usually keep vehicles for longer than 10 years and I have NEVER had one that has cracked the dashboard. This one is a structual member of the interior, everything is anchored inside of it and now that it is decomposing, things are rattling around and what about the passenger airbag? I can just imagine improper inflation and or puncture. A new ( or should I say one still sitting on the shelf after all these years) from the dealer for the best price I can find is over $1100...... PLUS the labor for installation which requires the removal EVERYTHING in the front of the cabin. I did not get the exact quote for the labor but was told to expect over $1000 if no other problems were found.... I have always been a Dodge fan but I really wonder if they expect to sell me another?

- , Baytown, Texas, USA

problem #363

Mar 312010

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 125,000 miles

I am extremely disappointed in Dodge for not being professional enough to take care of this problem for their customers. I could understand if there were a few instances of this issue that could be isolated, but with the cracking of dashboards spanning over such a significant number of years and for all models, this issue is one that should be addressed by Dodge. With the prices that people pay for vehicles today, we expect them to hold up nicely if taken care of properly. With this issue, it doesn't matter how well you have taken care of your vehicle, the dashboards still seem to break and become a problem. I will join together for any neccessary action to fix this problem, even to the point of a class action lawsuit. Thanks for your help.

- , Waxahachie, Texas, USA

problem #362

Jul 012012

Ram 1500 SLT 5.7L V8

  • Automatic transmission
  • 100,000 miles

These severely cracked dashboards should definitely be recalled by Dodge and replaced at no cost. NHTSA should take action.

- , Frankfort, Kentucky, USA

problem #361

Jul 062010

Ram 1500 3.2L V6

  • Manual transmission
  • 80,000 miles

I always wanted a doge ram i bought new in 2003. When the dash cracked there is nothing you can about it. Now it has big holes in it. Sometime when you drive with the window down pieces of plastic hits your face. The dash is so brittle if you touch it a piece will fall through, or when you hit a bump a piece will break, Chrysler needs to do something about this, maybe even just make a dash cap to put over it.

- , Long Beach, MS, USA

problem #360

May 012012

Ram 1500 5.7L

  • Automatic transmission
  • 80,000 miles

I have a 2003 Dodge Ram 1500. My dash is cracking terribly. I was cleaning my vehicle today and when I got to the dashboard, using armoral to clean it, the defroster vent disintegrated and fell somewhere into the bottom. This is unsightly and extremely aggrevating. I spent my hard earned money to buy this vehicle because I like the design and style. I would have never spent my money on this truck If I knew then what I know now. From what I understand Dodge and the Ram division is not doing anything about this, my advice to you is to have a little integrity and initiate a recall of this part.

- , North Little Rock, Arkansas, USA

problem #359

Jan 122010

Ram 1500 5.7L V8

  • Automatic transmission
  • 86,000 miles

While my truck is a 2003 model it has as of today only 86,000 miles on it and MOST IMPORTANTLY IS GARAGE KEPT AT HOME AND WORK and therefore is not exposed to the elements.

- , Rowlett, TX, USA

problem #358

Sep 302012

Ram 1500 5.7L

  • Automatic transmission
  • 108,000 miles

My dash crack right in half. In the summer time the windows are always open. Im not happy about this one bit.

- , Racine, WI, USA

problem #357

Sep 012006

Ram 1500 SLT 5.7L V8

  • Automatic transmission
  • 22,000 miles

Dashboard cracks started developing around 2006 and have accelerated in intensity and number over the last few years. Pieces are breaking off and becoming a hazard. Chrysler has stated they won't do anything as it is "out of warranty." Other people I've consulted have said it's a well known manufacturing defect, especially with this model and year. As a former engineer, I'm well aware of the hazard of "latent defects" in manufactured products and this certainly fits the definition.

I've never had a problem like this with any of the vehicles I've owned over my lifetime. I'm very disappointed that Chrysler is not standing behind their product. I hope this wide-spread defect doesn't result in serious personal injuries in the future. If so, that will be a lot more expensive for them to address.

- , Winter Park, FL, USA

problem #356

May 012012

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 85,000 miles

2003 dodge ram 1500 dashboard been cracking,for about one years or more. Chrysler Group,LLC, needs to check on the problem. and give us a solution. ASAP.....

- , Compton, CA, USA

problem #355

May 102013

Ram 1500 Laramie 5.9L V8

  • Automatic transmission
  • 67,000 miles

A vehicle costing in excess of $30,000.00 should not have dashboards cracking at just over 67,000 miles. There is no excuse for using inferior plastics in an expensive vehicle. The Chrysler factory should fix this vehicle free of charge.

- , Mountain Home, Arkansas, USA

problem #354

Feb 042013

Ram 1500 Laramie 5.7L Hemi

  • Automatic transmission
  • 95,000 miles

Two cracks have appeared in the dashboard and both are growing. The truck has been well cared for and always garaged.

- , Libertyville, IL, USA

problem #353

Jan 012012

Ram 1500 SLT 5.7L V8

  • Automatic transmission
  • 120,000 miles

Safety hazard of sharp plastic edges in the event of an accident.

- , Thomson, GA, USA

problem #352

Mar 012012

Ram 1500 Laramie 5.6L

  • Automatic transmission
  • 190,516 miles

Dash cracked by the passenger air bag. It's been cracked for a while but i didn't notice till one of my passengers mentioned it. It really expands on hot days.

- , Hayward, CA, USA

problem #351

Mar 012013

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 111,000 miles

I just bought myself a 2003 dodge ram 1500 back in february of 2013 .. i didn't have the car for a month when the dash started cracking ... its getting worse and i don't think i should be responsible for fixing it ! If i would've known i was going to have a problem like this with a newer dodge i would've just kept my 96 one that i never had a issue with ..something needs to be done bc every time i turn on my defrost i have pieces of plastic shooting out and it makes my car look like sh*t !

- , murrells inlet, South Carolina, USA

problem #350

Dec 142012

Ram 1500 4.7L

  • Automatic transmission
  • 59,000 miles

click to see larger images

cracked dashboard cracked dashboard cracked dashboard cracked dashboard cracked dashboard

Just under two years ago a church member whom has a ram 1500 showed me his cracked collapsed dashboard. It was horrible and I was thinking what was he using to make that happen. Then I noticed a small crack near just under the window shield that spread down to the top of the glove compartment. Took the truck to the local dodge dealer (ROUNDTREE) and was told the repair would cost me 1200.00. This is obviously a defect in the material and needs to be recalled ASAP!

Update from Aug 16, 2013: The dash crack has grown longer. Took to dodge and they said 1300. To replace.

- , Mobile, Alabama, USA

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