8.5

pretty bad
Typical Repair Cost:
$539.00
Average Mileage:
81,958 miles
Total Complaints:
546 complaints

Most common solutions:

  1. Dodge should issue a recall (354 reports)
  2. replace dash (102 reports)
  3. not sure (75 reports)
  4. bought a dash cover (6 reports)
  5. glue it back together (5 reports)
  6. order a fitted plastic cover from 1aauto.com for $89 (2 reports)
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« Read the previous 20 complaints

problem #526

Jun 012012

Ram 1500

  • Manual transmission
  • 115,000 miles

HAVE THIS CRACKED DASH AND CHRYSLER WONT PAY TO FIX IT...

- , Swannanoa, NC, USA

problem #525

May 152013

Ram 1500 V8

  • Automatic transmission
  • 54,900 miles

I keep my vehicles clean and in original condition. If is very unsightly to see a big crack in my dashboard. I will do something about it but not sure what at this point. Wife says sell the truck and buy a Ford...

My truck has low mileage ( 54900 ) and has been kept out of the sun most of the time. The damage is not related to being left out in the sun.

- , Vanceboro, NC, USA

problem #524

Dec 022010

Ram 1500 5.2L

  • Automatic transmission
  • 40,000 miles

After finding out that the dash plastic crap thing cost $350 for a new part, I took the old one out and fiberglassed it back together. Why they didn't make these things out of fiberglass instead of plastic is anyone's guess. It probably saved the company two bucks on the construction of each one.

- , Glendale, AZ, USA

problem #523

Jul 072007

Ram 1500 EX 3.2L

  • Automatic transmission
  • 137,001 miles

Dodge should be sued by the entire population that owns a dodge truck, this should be fixed at no charge to consumers, you can't even get a decent trade in price because of this, sorry company, Obama should step in and demand this be corrected for every dodge truck owner

- , Whitewright, TX, USA

problem #522

Oct 102009

Ram 1500 3.2L

  • Automatic transmission
  • 63,380 miles

I tried glueing dash but the glue dripped through the cracks. The cracks keep increasing as time goes on. I did not realize this was such a problem until I started seeing so many other complaints. There really should be a recall by Chrysler as this is potentially a safety issue. I don't think covering the dash with a cover is going to help as the dash keeps deteriorating, and the weight of the cover may contribute to further damage.

Update from Jun 22, 2013: I have had more cracks appear since my original complaint. I glued all cracks again, but this time using Seal-All. It seems to be holding and no new cracks have appeared in the past two months. However, all the glue crisscrossing the dash looks like hell. I have purchased an Ulti-mat cover that I plan on glueing to the dash with rubber cement hoping it'll stabilize the dash and prevent further cracking in addition to improving the appearance a bit. Very frustrating that when I try to sell the pickup, the dash is the first thing a possible buyer will see.

I've been a Mopar guy for decades. I take pride in the appearance of my vehicles. This issue is pure BS! I may not be buying another Dodge/Ram in the future as a result.

- , Victoria, BC, canada

problem #521

Jan 012001

Ram 1500 V8

  • Automatic transmission
  • 70,000 miles

NEVER BUY A DODGE AGAIN, GOT !!!!! ONE TIME, NEVER AGAIN, I BOUGHT THIS TRUCK NEW, WILL NEVER BUY A DODGE AGAIN, I WILL NEVER GO THIS DEALER AGAIN...

- , Peoria, AS, USA

problem #520

Apr 162010

Ram 1500 Sport 1500 Quad Cab 5.2L

  • Automatic transmission
  • 75,000 miles

Total piece of crap. The whole dash and front part that houses gauges is all cracked and broken into pieces....And as isual like the death wobbleDODGE DOES NOTHING!!!!

- , N.Haben, CT, USA

problem #519

Jul 152008

Ram 1500 Off Road V8

  • Manual transmission
  • 63,420 miles

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THE DASH LOOKS REALLY BAD. YOU WOULD THINK DODGE COULD USE A BETTER PRODUCT (MATERIAL) TO MAKE THE DASH WITH.

- , Nemours, WV, USA

problem #518

May 312002

Ram 1500 1500 Laramie 5.2L

  • Automatic transmission
  • 14,000 miles

After purchasing this truck new only one year later the dash began cracking we went to dealer and we were told to wait it wasn't that bad they felt dodge would recall it. Not that bad really! Wasn't supposed to be that way. As the years progressed the cracks grew larger, still same response from dealer. In retrospect I should have demanded they replace it,but they told me the new one would just do the same thing to be patient they were working on correcting the issue. My fault for trusting them I suppose. As you would expect things just got worse more and longer cracks to the point now where the cracks are about to the trim bezel. Well today I contacted there customer assistance line and was told very politely that there was nothing they could do about it at this point because of the vehicles age and being out of warranty the truck currently has 60,000 miles which is quite low for a truck this age. Irregardless of age the truck has had this issue since almost new and under advisement of dealer I was duped into letting it go and now I get that response from customer UNassistence. I realize this is a very common problem so there should be some resolution. I had purchased a new intrepid in 97 a new Dakota in 96 a new jeep grand Cherokee limited in 01 as well and this year I've decided to purchase three new vehicles none of which will be any Chrysler products because of this issue. Previously was considering a new Cherokee, 300 awd, and a new truck. I can assure you they will be a different make now. What a waste it was to bail out this company. I feel sorry for their employees working in their factories because with this type of management they will continue to fail. I have to go now, off to look at new fords.

- , Chandler, IN, USA

problem #517

May 152006

Ram 1500 Quad 1500 5.9L

  • Automatic transmission
  • 65,000 miles

Dash is cracked in 5 places. Waiting for it to completely break off.

- , Mechanicsville, VA, USA

problem #516

Oct 142010

Ram 1500 SLT V8

  • Automatic transmission
  • 120,000 miles

my truck looks too bad to sell.

- , Murfreesboro, TN, USA

problem #515

Apr 022005

Ram 1500 3.2L

  • Automatic transmission
  • 96,000 miles

I bought a used 2001 dodge ram 1500 truck back in 2009 and the dash was crack some, but now it is totally messed up and cracked all the way across. It is unsafe and the pieces are falling into the truck and getting caught. I wrote Dodge and they referred me to a site that will sell me a new one for $1,200. I told them it should be a recall and dodge should pay for it. I also told them that was a crappy thing on dodge's part. Suzieq510

- , Woodstock, GA, USA

problem #514

Mar 012013

Ram 1500 Off Road 5.2L

  • Automatic transmission
  • 181,000 miles

This is not just a problem that is isolated to a few. "Google" dodge dashboard to find many that are in my situation. Now while a recall should be used for safety reasons I.e brake line, etc, I thoroughly believe this IS a safety issue. If I were to be involved in a head-on collision the broken pieces which I have duct taped would fly all over the driver and passenger which could result in significant injuries.

This problem needs to be addressed and if it is not at least I have given a prospective Dodge owner of this; which may or may not play a decision when purchasing a Dodge vehicle.

- , Greensboro, NC, USA

problem #513

Jan 082013

Ram 1500

  • Automatic transmission
  • 196,543 miles

BOUGHT 2001 DODGE RAM 1500 AND DASH STARTED TO CRACK. DID RESEARCH AND FOUND THIS SITE WITH SIMILAR COMPLAINTS. DODGE SHOULD RECALL THE VEHICLES DUE TO THIS AS THEY MAY BECOME A SAFETY ISSUE.

- , TEMPLE, TX, USA

problem #512

Jun 012008

Ram 1500 1500 V8

  • Automatic transmission
  • 115,000 miles

I have a 2001 Dodge Ram 1500 and a 1999 Dodge Ram 1500 and both dashes are busted up. I finally realized that there was a problem when both were doing it. I got into my husband's truck and cut my hand. As I was working on my hand my son let me know that his was also doing this. Niether let me know they thought it was just the sun. THIS IS A SAFETY ISSUE. NOT ONLY DID I CUT MYSELF, BUT MY SIX YEAR OLD DAUGHTER RIDES IN THESE VEHICLES AS WELL. IF THEY EVER GET INTO AN ACCIDENT THOSE BUSTED DASHING ARE GOING TO BE LIKE SHARPNEL GOING OFF WHEN THE AIR BAGS COME OUT. Something definately needs to be done. Filing a complaint with dodge. I also have a 2007 Dodge Durango. I am a dodge girl but this is unexceptable. I will be uploading pictures.

- , Cairo, GA, USA

problem #511

Jan 012008

Ram 1500 SLT 5.9L V8

  • Automatic transmission
  • 70,000 miles

OK, I am a Dodge fan. Have been since i started driving. My first truck was one. still have it today. But dodge let me down on this. They should replace this dash for me. I shouldn't have to put a penny of my own money into it. THIS IS A DEFECT. Come on dodge, help us out. This dash is in awful shape. It's not just cracked, it's busted all to pieces. I wouldn't mind a few cracks. but this. there is no dash if you ask me. Again, come on dodge. Help us Dodge fans out.

- , Waxhaw, NC, USA

problem #510

Jul 052008

Ram 1500 Laramie 5.2L

  • Manual transmission
  • 110,000 miles

I have always owned Dodge cars and trucks, because they were always dependable and made with good quality parts. I know that to stay in business sometimes you have to cut the cost of supplies to stay up with the competition. There is a fine line between a part being quality and a part being crap, and the folks at Dodge really crossed the line. I have not seen one of the 2001 Ram 1500 trucks with a dash that is not cracked or broken into pieces. I have spoken with a couple of dealers and one person at Diamler Chrysler and was told that it was being looked into, but that was in 2008. The least they could do is meet the customer half way and furnish the parts to fix it with for free.

- , Waynesville, NC, USA

problem #509

Sep 012002

Ram 1500 Diesel

  • Automatic transmission
  • 25,000 miles

This truck has been the biggest automotive disappointment I have ever had. There is a total lack of quality and durability.

- , La Jolla, CA, USA

problem #508

Jun 302008

Ram 1500 SLT 5.9L V8

  • Automatic transmission
  • 80,000 miles

Just ridiculous that the dash should be crumbling on a vehicle that cost over $30K when I bought it.The collapse has been near total now, with maybe 25% of the dash remaining. With the economy the way it has been, I never could afford to repair.

- , Charlotte, NC, USA

problem #507

Nov 252011

Ram 1500 V8

  • Automatic transmission
  • 75,000 miles

WE BOUGHT THIS TRUCK BRAND NEW AND TAKE VERY GOOD CARE OF IT AND THESE CRACKS REALLY DECREASE THE VALUE IF WE WOULD EVER WANT TO TRADE IT IN AND REALLY UPSETS US EVERY TIME WE DRIVE IT. IT HAS BEEN A VERY GOOD TRUCK OTHERWISE AND REALLY LOVE IT.

- , Tonganoxie, KS, USA

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