8.4

pretty bad
Typical Repair Cost:
$515.00
Average Mileage:
81,402 miles
Total Complaints:
503 complaints

Most common solutions:

  1. Dodge should issue a recall (331 reports)
  2. replace dash (79 reports)
  3. not sure (67 reports)
  4. pay to have dashboard replaced (8 reports)
  5. bought a dash cover (6 reports)
  6. glue it back together (5 reports)
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« Read the previous 20 complaints

problem #483

Nov 252011

Ram 1500 V8

  • Automatic transmission
  • 75,000 miles

WE BOUGHT THIS TRUCK BRAND NEW AND TAKE VERY GOOD CARE OF IT AND THESE CRACKS REALLY DECREASE THE VALUE IF WE WOULD EVER WANT TO TRADE IT IN AND REALLY UPSETS US EVERY TIME WE DRIVE IT. IT HAS BEEN A VERY GOOD TRUCK OTHERWISE AND REALLY LOVE IT.

- , Tonganoxie, KS, USA

problem #482

Jun 152007

Ram 1500 Sport 5.2L

  • Automatic transmission
  • 63,900 miles

I'm a mechanic & I work on all sorts of different makes & models of vehicles. I have seen almost every Dodge truck between 1996 - 2006 has had an issue with the dash plastic cracking. It is not an isolated incident witH just a few thousand trucks.......it is all Dodge trucks within the years mentioned above. The owners should not have to bare the cost to replace a defective part whether it is due to poor quality products or a manufacturing issue. Dodge needs to do the right thing & issue a recall to replace all defective dashes with a better quality product & compensate those who have replaced their defective dash already.

- , Pearl City, HI, USA

problem #481

Mar 012013

Ram 1500 V8

  • Manual transmission
  • 95,000 miles

I don't know if this will do any good but here go's anyway.

The dash board has developed MAJOR cracks and some of the cracks have triangulated and fell through.

I understand that Dodge has turned their backs on the issue. Not sure what good this site does other than vent a little.

- , Albuquerque, NM, USA

problem #480

Apr 022007

Ram 1500 Laramie 5.7L Hemi

  • Automatic transmission
  • 60,000 miles

I have a 2001 Dodge Ram. The dash is all cracked up. Dodge needs to issue a recall.

- , Sachse, TX, USA

problem #479

Jan 012009

Ram 1500

  • Automatic transmission
  • 20,000 miles

This is a design defect and it is total BS for Dodge to respond by saying the problem is cosmetic. If I am in an accident and razor sharp pieces of dashboard pierce my skull, someone' s getting sued.

- , Sautee, GA, USA

problem #478

Oct 012011

Ram 1500

  • Automatic transmission
  • 76,000 miles

I have never had such a problem with any other new car that I have bought in the past..and I have owned several. None ever had the dashboard crack and I take good care of the interior.

- , Santa Rosa, CA, USA

problem #477

Oct 122012

Ram 1500 Limited 4.0L

  • Automatic transmission
  • 231,000 miles

The entire dashboard is in pieces! What a rip off!

- , Shadow Hills, CA, USA

problem #476

Aug 012010

Ram 1500 Laramie SLT Club 4x4 5.9L V8

  • Automatic transmission
  • 144,000 miles

Ok. Here's another complaint of the same thing I see lots of others of. My dashboard is literally falling apart! The cracks just get worse and worse, and chunks are starting to come loose. I even use a sun visor shade to cover the dash in the summer. This is quite an issue!

- , Chambersburg, PA, USA

problem #475

Mar 312009

Ram 1500 Sport 5.9L V8

  • Automatic transmission
  • 60,000 miles

dash started cracking long ago. It's completely caved in now. Needs to be replaced.

- , Buda, TX, USA

problem #474

Jun 302012

Ram 1500 Magnum 5.2L

  • Automatic transmission
  • 196,800 miles

This dash defect is obviously a major one for Dodge. My dash is literally breaking apart daily as I drive. I truly feel Dodge should acknowledge this problem and provide customers with a resolution. My next truck will NOT be a Dodge….

- , Cleveland, GA, USA

problem #473

Jan 012010

Ram 1500 Sport 5.2L

  • Automatic transmission
  • 110,562 miles

I have owned my Dodge Ram 1500 Sport since 2001-The dash cracking started in June 2009 and got horrific in 2010-Living in Florida, I expected this issue as other vehicles I have owned also had similar issues-I purchased a full replacement dash and instrument bezel off ebay for $225.00-I did A LOT of research to get the best value-I do not like the carpeted look-Installation was EASY!-Just follow the directions exactly!-The end result is SPECTACULAR!!-You cannot see where the replacement parts meet the original dash-My friend who does detailing for a living was surprised at the quality of the replacement dash and bezel-Granted this issue should be corrected but for my own piece of mind, this was a very aesthetic and cost effective solution!-Big business is just that and consumers get screwed!

- , NewPort Richey, FL, USA

problem #472

Dec 122008

Ram 1500 Quad V8

  • Automatic transmission
  • 98,000 miles

When i bought the truck, dashboard was cracking, continued to get worse til it was literally falling all over floor, coming out vents (would like to blow some bits and pieces in the faces of these dodge ducks like i have received), i replaced that dashboard only for the next one to do THE EXACT SAME THING WITHIN 6 MONTHS!!!!!!!!!!!!! Are they getting these materials out of their children's toy-boxes???? How many eye injuries will it take for them to do something about this? Do they have any idea the word of mouth is their best advertisement??? Do they even care????????? It is yet to be seen they give it a second thought! Instead of the numerous hours spent on the telephone trying to resolve the dashboard issues with the people (schemers) why not put the effort into hitting the streets with pics and proof of why YOU should NOT purchase a DODGE to begin with!!!!!!!!!

- , Jacksonville, IL, USA

problem #471

Mar 122012

Ram 1500 Dodge Sport 5.9L

  • Automatic transmission
  • 90,000 miles

another dodge problem that they will do nothing about. that is why i will never buy another dodge ..

- , Zimmerman, MN, USA

problem #470

Jul 182011

Ram 1500 Sport 3.9L

  • Automatic transmission
  • 130,000 miles

Dash has multiple cracks and holes. The dash had small cracks for years; however, in the extreme heat last year the dash has completely gone to hell.

- , Leola, PA, USA

problem #469

Aug 012010

Ram 1500 Sport 5.9L

  • Automatic transmission
  • 45,000 miles

Its completely ridiculous Dodge won't do anything about it - it seems to happen to nearly everyone with this truck. I called the dealership to inquire about getting it fixed and they said they would charge $900 in labor plus $600 for the part!

- , Granville, OH, USA

problem #468

Jun 072011

Ram 1500 5.9L

  • Automatic transmission
  • 240,000 miles

I received my 2001 Dodge Ram after my Dad passed away in '07. Pop had complained about the dash a little, but mostly about the heat and a.c. not working. The dash has COMPLETELY broken apart, pieces fall off everyday, and continue fall down into the inside of the vents and apparently caused something to tear up up with the heat / a.c. Called up Dodge / Chrysler : " Although their is no recall because it is not a safety issue (well duh), we can meet you halfway " Their version of halfway was almost $ 1,300.00 to repair the interior and heat / a.c., I had to pay half up front and hope the local dealership, that's right a Dodge dealership, would agree to the corporations terms and fix it. Needless to say that didn't happen. I thought maybe I was over reacting to this, but there's over 1,000 complaints about this same problem on the web !!! One web-site even has a photo of the interior of a truck that's identical to mine, including the hole in what used-to-be a dash ! Oh, and here's the topper.....their is already an after market replacement for the 2012 Dodge Ram 1500 - 3500, as well as the mini-vans. Bottom line, Dodge should replace the dashes as well as any problems this has caused in the operational components of the trucks, don't want monetary compensation in some silly law suit, JUST FIX IT !!!!!!

- , LULA, GA, USA

problem #467

Nov 102004

Ram 1500 5.2L

  • Automatic transmission
  • 45,000 miles

The dashboard on this '01 pickup totally failed just 4 years after purchase. I reported it to the local dealer who in return reported to corporate. Repsonse was that it was not covered under warranty. Offered to repair it for $1500 - nice. This is a defective product and should be replaced under a recall. From all the blog traffic on this subject, it is obvious that Dodge installed a defective product. It was made in Mexico according to door sticker! Will never buy one again after this treatment.

- , Pawleys Island, SC, USA

problem #466

May 012011

Ram 1500 XLT 5.3L

  • Automatic transmission
  • 100,000 miles

I love my Ram except for the 2 major problems: Dashboard cracked all over the place and falling apart - I duck taped it to hold it from rattling. Other problem is ac leaking water into the front passenger seat. Fixed that by drilling a hole in floor and creating a channel for water to drip out thru the hole - works!

- , Port Orange, FL, USA

problem #465

Aug 012006

Ram 1500

  • Automatic transmission
  • 59,000 miles

I bought this vehicle used for $11,000 cash. After finishing the paperwork I get in to drive it home and notice reflection of a hole in the dash. Went into to complain, and got nowhere with the dealership. There solution was to give me a dash cover. Now 6 years later I have no dash left at all. Lift the cover and nothing but air. Pieces have fallen down blocking the vents. It has been a real pain in the ass. Dodge should have done a recall to fix this problem. Apparently by this web site there are several other Ram owners experiencing the same thing. I have owned about 5 Dodges over the last several years, but I'm afraid that is going to change. When I get rid of this one I will be going to a Ford or Chevy.

- , Belton, MO, USA

problem #464

Apr 172012

Ram 1500 Laramie 5.9L

  • Automatic transmission
  • 118,000 miles

Incredibly disturbing to see how many customers have had this well-known problem...and it continues on past this year model as well. It may seem like just a cosmetic problem, but when the pieces of broken dash begin to fall into the vents it turns into quite a different problem, and that's just not fair to any of us. Chrysler should do something about it, no matter how old the vehicle is. The dash on our truck looks absolutely awful, even though the truck has been well maintained. But, compared to the history of this truck's transmission failures, this complaint is minor (guess where our truck is as I type this...in the transmission shop being overhauled)....Yep, two very common complaints with this particular truck, and we're dealing with both of them.....bummer....

- , Gilmer, TX, USA

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